Congress ordered lenders to let homeowners who've been hurt financially in the crisis to skip mortgage payments. Many are getting that help, but others say their lenders aren't playing by the rules.
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NPR correspondent Chris Arnold is based in Boston. His reports are heard regularly on NPR's award-winning newsmagazines Morning Edition, All Things Considered, and Weekend Edition. He joined NPR in 1996 and was based in San Francisco before moving to Boston in 2001.