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Feds Warn Airlines Once Again To Offer Customers Refunds

The Department of Transportation received some 25,000 consumer complaints in March and April, up from about 1,500 a month. DOT will also allow airlines to stop serving some cities with little demand.

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David Schaper is a correspondent on NPR's National Desk, based in Chicago, primarily covering transportation and infrastructure, as well as breaking news in Chicago and the Midwest.