John Ney and Dr. Haley Hardman
Host of Sales TalkJohn Ney is the Executive Director of the Walter P. Brown Center for Sales Excellence in the ISU College of Business. He is also an Assistant Marketing Professor and the Director of Professional Development for the College of Business (COB) at Idaho State University. John teaches in the Marketing department and loves it! Prior to ISU he served as the Senior Manager of Customer Operations and Marketing for the start-up cell phone company Syringa Wireless LLC, from 2007 – 2012. Syringa Wireless grew to approximately 15,000 customers and 22 retail stores during that time. Our unique selling point was providing world class customer service! John has extensive experience in marketing and management, having been Vice President of Customer Operations at Project Mutual telephone (PMT) in Rupert, Burley and Twin Falls, Idaho. Prior to that, he worked for GTE/Verizon for eight years in Everett WA, Dallas TX, and St. Louis MO, where he held progressive positions of responsibility and finished with Verizon as the Manager of Customer Quality in the Customer Contact Division. John also does private consulting work in the areas of marketing, management & customer service. John has a Bachelor of Science degree in Marketing from the University of Idaho and a Master’s degree from Gonzaga University. John is a 3rd generation Idahoan and lives in Pocatello.
Dr. Haley Hardman - Before pursuing her Ph.D., Haley worked in contrasting retail environments. She experienced the fast-paced setting of Kleinfeld Bridal in New York City (popularized by TLC's Say Yes to the Dress) and the more leisurely setting of a small boutique in Mississippi. Her interest in the relational aspect of marketing motivates her research. She particularly enjoys the psychology behind effective relationship building and hopes to garner a deeper understanding of the role it plays in retail strategy and branding. Haley collaborates with prominent brands, such as Anthropologie, Free People, Urban Outfitters, Zox, and Barnes & Noble among others. She also enjoys teaching and strives to create a fun learning environment.
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John and Haley welcome Doug Chambers and Lydia Bishop! Doug Chambers recently received the Idaho Business Leader of the Year Award. Lydia is a member of the Alpha Kappa Psi organization, which hosted the Idaho Business Leader of the Year Awards Dinner.
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John and Haley welcome Tyler Hancock to discuss his sales experience, his role for the sales competition in which the University of Toledo competed, and the importance of emotional intelligence.
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The January 31st episode of Sales Talk featured a special guest, Dr. Mike Breazeale, a marketing professor at Mississippi State University. Our hosts, John Ney and Dr. Haley Hardman, discuss a range of sales topics with this months guest. Their conversation includes several tips for students and the announcement of a new regional sales competition!
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The December episode of Sales Talk features Dr. Haley Hardman and guest. Dr. Hardman is an ISU College of Business marketing professor. She will co-host Sales Talk with John Ney in 2024!
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For this episode of Sales Talk, host John Ney sits down with Nicolette Scarduzio, Elizabeth Butler, Emma Watts, and Chiara Cannon, the winners of the Fall Sales Contest.
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Join John Ney for this episode where he sits down with Anthony Zerwig, former pilot and current regional sales manager of Federated Insurance
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For the September episode of Sales Talk, host John Ney welcomes Josh Spoklie from Consolidated Solutions.
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Host John Ney welcomes Paul Wallen and Mark Muller to this episode of Sales Talk, where they will discuss their company, Pure Solutions.
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In April's edition of Sales Talk, John Ney talks with a couple of students who recently won the College of Business's sales competition as well as one of the judges Paul Fuller, the chief revenue office of Membrain. Tune in to this episode for some wonderful discussion of the world of sales, and to learn some deep insight into what sales is really about.
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This month on Sales Talk, John Ney welcomes Derek Moss and Kathy McDaniel of Premier Technology. They talk about the history of Premier Technology and its business development and workforce recruitment practices.